By now, you already know the first key steps to implementing the Agency Concierge Model
- Set up your system and platform
- Write out your scripts
- Hire and train some rockstar concierge agents
So, what’s next?
Well, now you’ve got to launch an offer for your concierge services.
That’s the fourth key step.
You must get all your sales points organized.
Then, put together a campaign on how you are going to sell it…
And how you’ll onboard your existing customers into this new service you’re offering.
Once that’s done, we get to key step number five:
Managing, coaching, and maintaining your concierge.
It’s crucial to get clarity on the results you’d be generating for your clients with your new concierge services.
There’s got to be a cadence of the reporting that goes from your concierge agents all the way to your clients.
Let them know how many phone calls your agents made…
How many people they spoke to…
And how many appointments they booked.
From there, your concierge should get a scorecard from your client.
It should show how much revenue your agency produced from them in a certain month.
Because if you could get into those conversations…
And you break down where your clients’ great results are coming from…
You could show how your concierge services are an absolute game-changer for any agency!
That’s how you set yourself up beyond being the Facebook guy or the SEO guy.
Instead, you’ll become the person people come to when they need qualified sales appointments and real results delivered.
So, there you have it:
Five key steps to put in place to make the Agency Concierge Model work for you.
Are you up for it?
If you are, then I’ve got good news for you.
You don’t have to implement any of these alone.
I’m here to help and support you in implementing the model in your agency.
Just reach out to me so we could come up with a winning implementation plan together!
