Reducing Churn Starts Here
You know what kills client relationships faster than bad results? Silence. Especially in the first 30 days. See, most agency owners think onboarding is a checklist: Send the intake form. Schedule the kickoff. And call it a day. But the reality is that the first month sets the tone for the entire agency-client relationship. It’s where trust is either built…
Josh NelsonMay 9, 2025









